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Choosing the Right Care
If you have a medical emergency, the Emergency Room( ER) is the place to go. But in many cases, you’ ll save time and money by choosing the right place to get care. When you can’ t get in to see your primary care doctor, consider these other options for help when— and where— you need it.
Intermountain Health Answers A 24 / 7 nurse line that allows you to speak to a registered nurse who will listen to your concerns, answer medical questions, and help you decide what course of action to take. All you need is your phone. Call 844.501.6600.
Intermountain Connect Care Use your computer, tablet, or phone to video connect with a doctor or nurse practitioner anytime( 24 / 7 access). Providers help with hypertension, constipation, sore throat, eye infections, urinary tract infection, painful urination, earache, lower back pain, joint pain, certain prescriptions, and bronchitis.
All you need is internet access. Visit intermountainhealthcare. org / myhealth or download the app for Android or iOS. There is no copay for using Connect Care.
Intermountain Instacare / KidsCare They’ re open late— some locations are open until midnight. The InstaCare is a great choice for sore throats, broken bones, sprains, headaches, stomachaches, earaches, and other urgent medical conditions. With nearly 40 locations, there’ s a site near you. Visit intermountainhealthcare. org / locations or use our mobile app to find the nearest facility. Use our app to reserve your spot in line! Approximately doctor’ s office prices, which are much cheaper than the ER.
Online Tools Whether you need to see how much a doctor billed, look up prescription costs, or learn more about your benefits, My Health is your source for personal plan information. My Health is available 24 hours a day, seven days a week through our mobile app or at selecthealth. org. After you log in, just click the“ SelectHealth” icon to get started.
Coverage and Claims View your plan information, claim details, Explanations of Benefits( EOBs), and sign up for paperless EOBs.
Pharmacy Tools Access your pharmacy benefit information, claims, prescription history, and lower-cost drug alternative information.
ID Cards Lost your ID card? No worries— you can view and print copies of your card on My Health.
Send Secure Messages Send secure messages to SelectHealth Member Services or your doctor. This is a confidential and convenient way to get your questions answered.
Access Medical Records Our integration with Intermountain Healthcare ® gives you access to your medical records * through
My Health. You can view lab results, medications, and imaging reports. You can also track your doctors’ appointments and email questions to providers who participate in this program.
* May not be available for all providers and facilities.
Request a Call Use our call request feature to get in touch with Member Services. You can schedule an immediate call or set a time for us to call you back.
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