Unified Fire Authority
Choosing the Right Care
If you have a medical emergency , the Emergency Room ( ER ) is the place to go . But in many cases , you ’ ll save time and money by choosing the right place to get care . When you can ’ t get in to see your primary care doctor , consider these other options for help when — and where — you need it .
Intermountain Health Answers A 24 / 7 nurse line that allows you to speak to a registered nurse who will listen to your concerns , answer medical questions , and help you decide what course of action to take . All you need is your phone . Call 844.501.6600 .
Intermountain Connect Care Use your computer , tablet , or phone to video connect with a doctor or nurse practitioner anytime ( 24 / 7 access ). Providers help with hypertension , constipation , sore throat , eye infections , urinary tract infection , painful urination , earache , lower back pain , joint pain , certain prescriptions , and bronchitis .
All you need is internet access . Visit intermountainhealthcare . org / myhealth or download the app for Android or iOS . There is no copay for using Connect Care .
Intermountain Instacare / KidsCare They ’ re open late — some locations are open until midnight . The InstaCare is a great choice for sore throats , broken bones , sprains , headaches , stomachaches , earaches , and other urgent medical conditions . With nearly 40 locations , there ’ s a site near you . Visit intermountainhealthcare . org / locations or use our mobile app to find the nearest facility . Use our app to reserve your spot in line ! Approximately doctor ’ s office prices , which are much cheaper than the ER .
Online Tools Whether you need to see how much a doctor billed , look up prescription costs , or learn more about your benefits , My Health is your source for personal plan information . My Health is available 24 hours a day , seven days a week through our mobile app or at selecthealth . org . After you log in , just click the “ SelectHealth ” icon to get started .
Coverage and Claims View your plan information , claim details , Explanations of Benefits ( EOBs ), and sign up for paperless EOBs .
Pharmacy Tools Access your pharmacy benefit information , claims , prescription history , and lower-cost drug alternative information .
ID Cards Lost your ID card ? No worries — you can view and print copies of your card on My Health .
Send Secure Messages Send secure messages to SelectHealth Member Services or your doctor . This is a confidential and convenient way to get your questions answered .
Access Medical Records Our integration with Intermountain Healthcare ® gives you access to your medical records * through
My Health . You can view lab results , medications , and imaging reports . You can also track your doctors ’ appointments and email questions to providers who participate in this program .
* May not be available for all providers and facilities .
Request a Call Use our call request feature to get in touch with Member Services . You can schedule an immediate call or set a time for us to call you back .
11