Learn about self-harm. There are many sources to learn about self-harm, why it happens and how to help your friend or loved one recover. Be sure to read over this eBook, especially the Understanding Self-Harm and Signs & Symptoms sections.
Don't be judgemental. For someone who deals with self-harm, opening up to someone is a big step. He or she felt you were trustworthy and is reaching out to you for help in overcoming self-harm. Try to understand where they are coming from and not judge or get upset.
Let them know you care. Self-harm is a symptom of an underlying serious issue and your friend or loved one is choosing to share their personal problems with you. Let him or her know you are there to confide in and let them know you care deeply about their struggle.
Offer support and express your concern. There are many ways you can help! From offering to go to counseling with them to being available to talk when the urge to self-harm comes, being a friend is key. Let them know you are concerned and keep in regular contact.
Encourage them to talk to a professional. Self-harm is a symptom of deeper emotional issues. A counselor or professional trained in dealing with self-harm and other issues can help your friend or loved one deal with the reasons they are hurting themselves.
Take care of yourself. If you feel scared or overwhelmed in helping your friend or loved one through self-harm recovery, talk with someone you trust. Remember that you need to be emotionally healthy in order to help others.