UAB Patient and Visitor Guide 2026 | Page 21

Help Us, Help Others

COMMENTS, FEEDBACK, & GIVING BACK
Comments & Feedback
We want to hear your feedback and address any comments or concerns you have. Please visit uabmedicine. org / feedback to let us know how we did. You may receive a phone call to provide feedback about your stay. Please use this opportunity to let us know about your experience.
You may receive a patient experience survey from Medallia on behalf of UAB Medicine. Please confirm your contact information with your care team so the survey reaches you. This national survey, required by the Centers for Medicare & Medicaid Services( CMS), asks about your recent care experience. Your feedback helps us improve care for all patients. Thank you for taking a few minutes to share your thoughts and for trusting UAB Medicine.
Excellence In Action
We always strive to recognize our employees and providers for a job well done. If our team exceeded your expectations, we want to know. Please complete an Excellence in Action submission online at uabmedicine. org / excellence.
Your Experience Matters
After your stay at UAB Hospital, you may receive a brief survey about your experience. It will be sent by Medallia, a company we trust to help us improve the care and service we provide to patients and visitors.
We encourage you to complete the survey, and please provide honest feedback about the specific unit where you received care. Hearing from you allows us to make changes where they matter most.
Thank you for trusting us with your health care.
Join Our Patient And Family Advisory Council
The UAB Medicine Patient and Family Advisory Council( PFAC) is comprised of volunteers who recently have been cared for at UAB Medicine or whose family member was cared for here. They are a voice for others working together to provide UAB Medicine’ s leaders with valuable feedback and insight regarding the planning, design, and delivery of care. The council helps identify needs or concerns of patients and their family members and generates new ideas to improve the patient experience. If you would like to become an advisor, visit uabmedicine. org / pfac.
Give
If you are interested in giving to UAB, there are many opportunities to do so. Please visit uabmedicine. org / giving to explore the various ways you can support the incredible work here at UAB.
Volunteer
A diverse group of individuals generously share their time and talents as volunteers across all of UAB Medicine. They own and operate our gift shops, read to patients, and offer many valuable services to patients and families. To learn more, visit uabmedicine. org / volunteer. uabmedicine. org 17