FOR FAMILIES & VISITORS
Guest Services & Amenities
UAB Medicine Guest Services is here to provide exceptional service. Contact us on any hospital phone by dialing * 55. You may also reach Guest Services from outside the hospital by dialing 205.934. CARE( 2273). Representatives are available 24 hours a day, including holidays and weekends, and are stationed at welcome desks through the hospital, The Kirklin Clinic of UAB Hospital, and UAB Hospital-Highlands main lobby. Our team is here to help with anything you might need.
Dining
There are a number of dining options for guests both within the hospital and adjacent to our medical center campus. Stop by an information desk for a list of dining options and directions.
• Starbucks 2nd Floor of North Pavilion Monday – Friday, 5 a. m. – 12 a. m. Saturday & Sunday, 8 a. m. – 6 p. m.
• Panera Bread 2nd Floor of North Pavilion Monday – Friday, 6 a. m. – 10 p. m. Saturday & Sunday, 10 a. m. – 6:30 p. m.
Transportation, Parking & Directions
A map and list of parking options are available at the back of this book. Pricing varies depending on location and length of stay. Guest Services can easily direct you to the option that best meets your needs. They are also able to arrange any transportation or wheelchair services you or your family may need once you are here.
UAB Medicine Wayfinder
• uabmedicine. org / wayfinder UAB Medicine Wayfinder is a navigation app that makes finding and reaching locations in and around the UAB Medicine campus much easier. This free app provides step-by-step directions with functionality similar to Google Maps, enabling patients and families to reach destinations with ease and reliability. Wayfinder also provides travel and parking planning features; a. m. enities such as gift shops, Guest Services, and dining options; directories of providers, urgent care clinics, and inpatient units; and other resources. To download the app, search for“ UAB Medicine Wayfinder” in the Apple App Store or the Google Play store.
• North Pavilion Food Court – The Sandwich Board: 11 a. m.-2 p. m.( Monday –
Friday) – Pizza: 11 a. m. – 2 p. m.( Monday – Friday) – The Silver Kitchen: 6 – 9:45 a. m., 11 a. m. – 2 p. m., and 5 – 7:30 p. m.( Monday – Friday) – Bistro on the Pavilion: 6 – 9:45 a. m., 11 a. m. – 1 a. m.
( every day) – Salad Bar: 11 a. m. – 2 p. m.( Monday – Friday) – Sushi: 11 a. m. – 2 p. m.( Monday – Friday) – Bakery Items: Open 7 Days a Week – Grab-N-Go: Open 7 Days a Week
• North Pavilion Food Court 2nd Floor of North Pavilion Open 7 days a week Breakfast: 6 a. m. – 9:45 a. m. Lunch / Dinner: 11 a. m. – 1 a. m.
• The Red Cat at UAB Highlands 1st Floor of UAB Hospital-Highlands Monday – Friday, 6:30 a. m. – 8 p. m.
• UAB Hospital-Highlands Cafeteria 3rd Floor of UAB Hospital-Highlands Open Monday – Friday Breakfast: 6 a. m. – 9 a. m. Lunch: 11 a. m. – 2 p. m. Dinner 6:30 p. m. – 8 p. m.
• Chick-Fil-A 2nd Floor of Jefferson Towers Monday – Saturday, 7 a. m. – 10 p. m.
• Subway 2nd Floor of Jefferson Towers Monday – Friday, 9 a. m. – 9 p. m. Saturday & Sunday, 10 a. m. – 6 p. m.
14 Patient & Visitor Guide