UAB Patient and Visitor Guide 2024 | Page 7

FOR OUR PATIENTS
5 . Visiting hours . Your care partner or family member is welcome 24 hours a day . Others are welcome to visit as long as they are not sick . We may need to limit the number of visitors or ask family members to remain in the waiting area at any given time so we can best care for you . If you are not up for company , please let us know .
Please be aware that access to the hospital will be limited to specific points of entry from 8 p . m . to 5 a . m . During those hours , visitors may enter through :
• North Pavilion Emergency Department
• North Pavilion second-floor access from 4th Avenue parking deck
• Women & Infants Center main entrance
• Spain Wallace first-floor entrance on 19th Street
• UAB Hospital-Highlands Emergency Department
6 . Compliments and concerns . We want to address any concerns or problems before you go home . If at any time we are not exceeding your expectations or you have a concern , dial * 55 to contact a patient advocate . After your stay , you may receive a phone call to provide feedback about your stay . You also may provide feedback online at uabmedicine . org / feedback . We always love to hear how our staff made your experience great . Tell us who went above and beyond at uabmedicine . org / excellence .
All other public entrances will be locked during these hours . uabmedicine . org 3