focus
You never want a client saying,
‘Why didn’t you tell me about
this new resort or island?’
Justin Moxley
CEO
Luphoric
Malaysia
In one paragraph, what’s unique
about Luphoric?
Luphoric is the only bespoke luxury
travel company in Malaysia, and we try
to show our clients things that we have
access to; change their vacation into
something they maybe didn’t know
they wanted.
What’s making you smile about
the business this year?
We are expanding this year into
Indonesia with a new business partner
and friend of mine. We are going to start
getting into some more segments: golf,
corporate travel, ski, luxury cruises and
private islands. Luphoric is also strong in
private aircraft charter and will continue
to focus on this as well as put more
emphasis on luxury yacht charter. We
really want clients to experience yachting
as the trend in our region is just day
David Goldman
Joint managing director
Goldman Group
Goldman Travel Corporation
Australia
42 TTG Asia luxury | May 2018
charters, not week-long. Being able to
have your captain take you to secluded
and private destinations is something
that really should be experienced, and
chartering a yacht is the perfect solution.
What’s making you frown?
There’s so many great experiences in
South America and the Caribbean, but
it’s a push to get clients to take time off
to experience them. We have some great
partner properties in South America
with amazing and unique things to do,
but it’s just quite far when you have so
many other places closer. The Caribbean
is properly set up for superyachts
so it’s great; just a little far when the
Mediterranean and Thailand are
so close.
What opportunities are you
watching out for this year?
More new and unique experiences, and
the new segments we are getting into.
We are focusing on the ultra-luxury
segment, so we have to know where
clients want to go and how to keep them
always surprised. The more partners we
have from events like ILTM, the faster
In one paragraph, what’s unique
about Goldman Group?
We live by the motto ‘Big enough to
compete and small enough to care’.
There is always a dotted line straight to
the owners of our business at anytime
for any customer. This is unique!
What’s making you smile about
the business this year?
Seeing our teams come together to
collaborate. One of our companies,
we are able to support our clients and
create amazing experiences for them.
We deal with a lot of last-minute high-
end travel and having suppliers that are
able to communicate at the spend is a
major component of what we look for in
suppliers.
What are you looking for at ILTM
Asia-Pacific specifically?
Concierge services, private islands and
private luxury villas. You never want a
client saying, ‘Why didn’t you tell me
about this new resort or island?’
In terms of products/sellers,
what’s in and who’s out?
For us, what’s in would be experiences
and service companies that can better
support us.
What’s out for us is traditional travel.
We want our clients to go to Antarctica
on a private jet, book a day trip to have
lunch on a mountain with a private chef,
and to have a good time.
What’s your luxury motto this year?
Complete private luxury. A private jet,
yacht, auto, island and lifestyle.
SmartFlyer Australia, recently curated
the first of a series of pop-up office
spaces to bring together its team of
independent travel advisors. Held
in Sydney, the pop-up served as an
information sharing initiative where
colleagues met face-to-face to strategise
and share knowledge.
What’s making you frown?
Online deals. At Goldman, we are
always striving to educate our clients