TTG Asia Luxury May 2018 | Page 21

He explained: “People are focused on ticking off items on their bucket list, which may include (novelties like) an African safari. We see this a lot more in family travel, with South Africa being our most popular destination.” These activities give travellers a “sense of achievement and satisfaction”, explained Malcolm. From 2016 to 2017, Jacada Travel saw its bookings grow by 35 per cent, he said. As experiential touring is on the rise, new entrant Chan Brothers Prestige – which launched in January – is boosting the focus on service and relationship-building with clients. “The luxury segment in Singapore places great value on personalised relationships and dedicated attention. “Privileges extended with our services range from curated shore excursions to having a personal host on specific cruise programmes,” shared spokesperson Jane Chang. Noting these burgeoning trends, operators are pumping up the volume for Singapore in 2018 with campaigns and content geared specifically towards this market segment. Theng Hwee, CEO, Scott Dunn Asia, said: “The potential is huge. The baby boomers in Singapore (in the 60s) are now entering their golden age flushed with cash. The old tycoons in Indonesia, Philippines and Thailand are passing their wealth to the second or even third generations who have seen the world, thus knowing how to enjoy the finest things in life… As a start, we will use Singapore as a base to service the vast South-east Asia market.” Jacada’s Malcolm added: “2018 will be a special year for us in Asia, particularly for Singapore, as we will be reaching out actively to travellers there.” Plans for Jacada Travel include new itineraries designed for the region, new destinations and experiences that include trips to Madagascar, a tour based on Prince Harry and Meghan Markle’s royal wedding, as well as integrating more elements of responsible and sustainable tourism into its engagements with the Singapore market. Malcolm described: “Our ethos in responsible travelling, effort and investment in donating to charities and community projects to carbon offset, benefiting the local economy and more, are something we wish more people to be aware of and do the same.” Meanwhile, Amala Destinations has developed new journeys that “reintroduce the places, cultures and peoples of Asia, to the world and to Asia itself”, said Anand Pereira, its managing director. These include living with an eagle hunter in Mongolia, meeting artists in Kanazawa, exploring the holy city of Varanasi and getting immersed into the untouched nature of Sri Lanka. “I believe that it is really important for the travel industry, especially the luxury travel industry, to become more aware of itself – that is, to be more conscious of how much of an impact it has on local spaces and peoples,” opined Pereira. He continued: “We cannot let something like ‘what is trendy’ to be a huge defining factor for the business of travel… More businesses like ours should dare to tell their clients: ‘Forget what you read on review sites, forget what you saw on the Internet. Trust me, you will like this journey that not many have had the chance to go on.’ “We find that this is what delivers more authentic experiences, not ones with the anxious, and often unfulfilled, preoccupation of ‘does this really match that photo I saw?’” The Singaporean upmarket traveller… is taking longer trips is extending trips to surrounding destinations is out to fulfil his/ her travel bucket list People are focused on ticking off items on their bucket list, which may include (novelties like) an African safari. Alex Malcolm, founder and managing director, Jacada Travel TTG Asia luxury | May 2018 15