TS Today - Creating a Vision for the Future of Vacation Ownership Issue #96 Nov/Dec, 2007 | Page 32

TimeSharing Today Page 34 Nov/Dec, 2007 EXCHANGE PLACE Editor’s note: The experiences of owners on their exchanges is reflected in various articles and resort reviews throughout the magazine. However, many owners are frustrated in trying to have their exchange requests fulfilled, as indicated in the following letters.. **** We are subscribers to your magazine and enjoy it very much. It is interesting to read that other timeshare owners are experiencing the same problems as, it seems, every other timeshare owner is — that is, the incapability of exchange. We believe the problem is that the timeshare operators and management companies have changed the rules as they went along, and they do not favor the owners. We purchased our first timeshare about 20 years ago for a very minimal fee, since it was a “re-purchase” and it also was not deeded. We have used that timeshare almost every year, exchanged two years of it for two weeks in Hawaii and gotten more enjoyment from it than any other timeshare we own (which now total 3 - the other two being deeded.) The first one expired several years ago and we purchased another private re-sale timeshare in the same place for 7 more years, again at a nominal purchase price. Even the annual maintenance fee is extremely reasonable. The problem is that we, the owners, are no longer getting what we were promised at the time of our purchase because, somehow, the rules have been changed in the middle of the game. When we purc