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• Monitoring the resort ’ s business / operational functioning and results .

• Hiring / engaging board consultants , e . g ., auditor , attorney , engineer , and other needed consultants .

Other areas to consider include how the board conducts itself with respect to :

• Preparation for board meetings .

• Participation in discussions .

• Encouragement of and dealing with different points of view .

• Exhibiting camaraderie and a sense of humor .

• Follow-through on task assignments .

• Maintaining appropriate confidentiality relating to legal requirements and the business of individual owners .

• Maintaining high ethical standards .

• Supporting decisions of the boad .

• Honoring the spokesperson role of the president or chair .

• The relationship with management , including working together in the dynamic tension of partnership with management , and clarity about where the board ’ s role ends , and the management ’ s role begins .

You may also want to include a section for board members to rate their own individual performance along with the performance of the board as a whole .

Invite input

Ask board members and management to complete the evaluation tool and invite anyone else who works regularly with your board — including your consultants , attorney , and auditor — to complete those sections of the questionnaire where they have had relevant experience with the board . If they work with other boards , their comments may have particular value .

Put a notice in your newsletter announcing that you will be assessing the board , inviting owners who have had contact with the board , either through correspondence or attendance at meetings , to submit comments , observations , and suggestions .

Finally , schedule a retreat for the board and management to thoroughly discuss the results and potential improvements in the board ’ s functioning and processes .

Outcomes to look for

The most important outcomes of a Board of Directors Self-Assessment are :

• An in-depth discussion of the strengths and weaknesses of the board .

• Identification of issues that need to be addressed or clarified .

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• Identification of skills or education needed by board members .

• The development of an agenda for improving the board ’ s functioning and processes .

• The development of a multi-year board calendar to ensure the board addresses its full range of responsibilities .

Inform your owners

Publish a summary of the assessment results in your newsletter and report it at the annual meeting . The owners will appreciate knowing that their board is held to exacting standards , is interested in continuous improvement , and is working on fulfilling all of its responsibilities .

Lynne M . Kweder is an organization development consultant , a board certified coach , trainer of boards of directors and management , and administrator . She spent seven years as board president of the Turtle Reef Condominiums I , Inc . ( dba Turtle Reef Club ), Jensen Beach , FL .

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