Trustnet Magazine 63 June 2020 | Page 27

[ PENSION APPS ] for making things unnecessarily complicated. “Lots of people feel intimidated about getting on top of their pensions and combining them,” she says. “Languishing” “The primary experience people have with their pensions is a big envelope that arrives maybe once a year – if your pension provider still has your current address. It tends to be a bit of an offputting administrative experience for the vast majority of people. “We often find that people’s money is sitting around and languishing in funds that have had poor performance, poor diversification, high charges, and the money hasn’t done very well. And in some instances, we even find that the fees have completely eroded the pension.” PensionBee has about 80,000 active customers and administers more than “The primary experience people have with their pensions is a big envelope that arrives maybe once a year – if your pension provider still has your current address” £850m of pension assets through its platform. After tracking down old pots, it can put these into off-the-shelf portfolios from the likes of BlackRock, Legal & General and State Street (which offers several passive options to keep charges down). It also now offers a drawdown product. Unlike many pension providers, there are no entry or exit fees on funds. Management charges for most plans vary between 0.95 and 0.5 per cent per annum. For larger pots, this falls to as low as 0.28 per cent. Surprises Moneybox, launched in 2016, is another fintech app that can help digitise the pension process. It offers a tracing service and passive portfolios with fees ranging from 0.57 to 0.75 per cent for pots below £100,000. Charges fall to between 0.27 and 0.45 per cent for anything larger. Moving out of expensive funds can make a huge difference, particularly for younger investors, owing to the impact of compounding charges over 20 or 30 years. Savova says people are often pleasantly surprised to find a lost pot, but it can just as often turn out to be an unwelcome shock owing to poor returns and/or high fees. To plan for your future, however, you need to begin by finding out where you stand today. trustnet.com