Trustnet Magazine 59 February 2020 | Page 54

In the back services that have popped up are inherently flawed as all they can do is guide people, not advise them. A way out There are a couple of ways around this guidance-versus-advice issue that the platforms have employed. 1. Select a recommended list of funds for a set of criteria, risk- and time-based, picked by experts and regularly reviewed. However, this portfolio is not managed for you on an ongoing basis, so it is up to you to follow the changes the platform makes to these holdings or keep them as it is. These portfolios represent a great starting point, but you need to rebalance them yourself. 2. Some platforms use multi- manager funds. These are effectively the same as the first option, but there is an official fund that comprises other funds to form the portfolio. As these are funds, they have one set of charges and are run by a manager who does all the rebalancing for you. This avoids the problems of providing personal advice associated with the first option, but these solutions tend to be more expensive. TRUSTNET [ PLATFORMS & PENSIONS ] 54 / 55 As you cannot offer personal advice unless you are an adviser, the services that have popped up are inherently flawed as all they can do is guide people, not advise them Different strokes All six major platforms in my review have similar offerings but have different roots. Charles Stanley Direct and Tilney-owned Bestinvest have strong advisory-led parentage with the in-house skills to offer strong model-portfolio methodology. Hargreaves Lansdown sits between both camps, with a recent advisory heritage and research expertise, while AJ Bell, The Share Centre and interactive investor are execution- only administrators and brokers. That’s not to say these firms haven’t invested in the people and skills to create a strong investment philosophy for their services, so all the platforms over the page are credible suppliers of model portfolio and multi-manager services. Platform by platform, here’s what I found to be the good, bad and ugly of their service offerings. ASSESSMENT CRITERIA Ease of use and transparency of investment process Helpful guidance to suggest the correct portfolio for your needs A strong process, range of investments and selection rationale Portfolio performance Charges trustnet.com