Trustnet Magazine 55 October 2019 | Page 48

In the back [ PLATFORMS & PENSIONS ] 48 / 49 The regulator is keen to see barriers to free movement between platforms removed so people don’t feel trapped in a service that is expensive or inappropriate for their needs • £1.50 per fund charge to sell funds in order to pay outstanding fees trapped in a service that is expensive or inappropriate for their needs. I had a quick tot-up of my investments, working out that if I held them at Hargreaves before the exit fees were dropped, it would have cost me £1,030 to move to another platform at £25 per holding plus a £25 + VAT account closure fee. Hargreaves removed the following fees too, so they are now free of charge: • £12.50 internal stock-transfer fee  • £75 plus VAT GAD (government actuarial department) calculation fee on pensions   • £25 fee to transfer a nominee shareholding to a certificate • £35 cash-transfer fee        • £295 plus VAT early account- closure fee on drawdown plans       • Charge to reinvest fund income of 1 per cent of trade value (minimum £1, maximum £10)  FE TRUSTNET Admittedly, these charges are rarely encountered on a month-to- month basis but will add up over the investment lifecycle. The key charge to focus on is the headline platform fee, which remains unchanged at 0.45 per cent. Horses for courses There are two types of platform investor in the UK: the highly vociferous “Hargreaves basher”, whether they are an IFA or customer of one of Hargreaves’ competitors. They’re always banging on about cost. Then there is the “silent majority” who are customers of Hargreaves – all 1.2 million of them, or around 50 per cent of the private investor platform market. These people often mention the word “value”. I guess I have always been a basher. Probably because, until recently, I ran a competitor of Hargreaves and one of the very few chinks in its marketing armour was its pricing. The 0.45 per cent headline platform fee is just too high compared with the industry average of closer to 0.25 per cent. And while investment performance can never be guaranteed, charges are and over the longer term, they have a habit of adding up. Which brings me to the point of this article. If you are a Hargreaves customer, should you up sticks and leave it now that the exit charges have been removed? Or should you appreciate the increased value that Hargreaves now offers? Finally, if you’re using another platform, should you consider switching over? All of these questions do not have a simple answer, for two key reasons: • Platforms still make it difficult to compare their overall costs, because they have different pricing strategies • Every investor’s individual circumstances are different and command differing fees for different types of behaviour Apples with apples I still believe that, despite their protests to the contrary, platforms try to confuse people with their pricing. It just isn’t clear, easy to understand or easy to compare. ANNUAL CHARGES ON PORTFOLIOS OF FUNDS Portfolio size Hargreaves Lansdown Interactive Investor £10,000 £45 £119.88 £50,000 £225 £119.88 £100,000 £450 £119.88 £250,000 £1,125 £119.88 Showing platform fee costs only Source: Platforms’ own websites trustnet.com