Trustnet Magazine 55 October 2019 | Page 28

Your portfolio Ensure you aren’t overpaying for advice • The FCA says you should be given the option of paying for advice via a one-off fee, or an agreed regular fee if the advice is ongoing • You do not have to use an ongoing service if it is offered, but if you do you should ask the adviser what work they will carry out for the fee you are paying • If you are already using an adviser, ask them to tell you what fees you have been paying, in pounds and pence, rather than just as a percentage. If you are about to start using one, ask for future fees to be broken down in the same way • Work out if it is cheaper – yet still practical – to pay for advice on an ad hoc rather than ongoing basis FE TRUSTNET [ ADVICE ] 28 / 29 for a changing market environment. So is there a danger that someone who receives a one-off piece of financial advice may believe they have “all the answers”, then fail to adjust their portfolio for differing conditions? Aldridge says this problem applies regardless of how the fee is charged. She says it comes down to how financial planners define their role. “[This] implies that the only thing a client might need to have ‘answers’ about is investments and that in order for them to be managed properly they should be tinkered with,” she adds. “That’s what most financial advisers ‘sell’ as their service but it’s often not what’s really needed. Adapting to changes of lifestyle is most often about minimising tax, updating a savings or drawdown strategy and so on. Most robust portfolios don’t need to be changed from year to year.” “Where flat fees work best is where there’s a set one- off piece of advice such as inheritance tax planning, taking pension benefits, or an investment portfolio review” such as inheritance tax planning, taking pension benefits, or it could simply be an investment portfolio review. There, the client will have a good understanding of the amount of work they want and the adviser will have a good understanding of how long that’s likely to take them to do.” Where it becomes more of a challenge is where there is an ongoing service and the adviser doesn’t know how much interaction the client is going to want. “On that basis, it’s difficult to set a fixed fee,” he adds. “If you were Not that simple doing that and didn’t want to use a However, Chase de Vere’s head of percentage fee, the only logical way to communications Patrick Connolly says do it is on an hourly basis. it is not as simple as one method of “Most ongoing clients prefer charging being better than another. His percentage-based fees as they feel company offers clients three options: a more comfortable with a portion percentage-based fee, an hourly rate or coming out of their portfolio rather a flat fee, which will be agreed upon at than having to write cheques. the first meeting. Although for those with larger “Where flat fees work best is where portfolios, it will undoubtedly be there’s a set one-off piece of advice more expensive.” trustnet.com