Trust Talk Magazine Spring/Summer 2020 (San Antonio) | Page 3

TA B L E O F C O N T E N T S BBB’s Mission, Vision & Standards Letter from the Editor How Different Generations Have Shaped Office Culture Scams & Inquiries New Accredited Businesses 02 Hiring for the Future 03 2020 Torch Awards Recognizing Award-Winning Businesses 04 Optimizing Your Business for 2020 and Beyond 11 BBB in the Community 15 18 22 25 12 BBB TRUST TALK 1