®
TRUST TALK
SPRING/SUMMER 2019 | Better Business Bureau ®
2018 Torch
Awards for
Marketplace
Ethics Understanding
your BBB
Accreditation
Meet the winning businesses
recognized for exemplary
ethical behavior. pg. 9 Get answers to your
most frequently
asked questions. pg. 18
Creating a
Privacy Culture No. 1 Riskiest
Business Scam
Tips on how to make
sure your privacy policy
is effective. pg. 15 Credit card company
imposter scams are
on the rise. pg. 24