TA B L E O F C O N T E N T S
BBB’s Mission,
Vision & Standards
02
BBB in your Backyard
13
03 What Your Business Needs
to Get Ahead in SEO 15
BBB by the Numbers:
2016 in Review 04 BBB Business Tips:
Trade Shows 18
9 Things You Need to
Know About BBB 05 International Torch
Award Winner:
Jon Wayne Service Co. 19
Letter from the CEO
Changes in Social Media
Recognizing Marketplace
Excellence
Top 10 Scams Across Texas,
Inquiries and Complaints
06
10
Disaster Preparation Tips
BBB in the Community
20
21
12
BBB TRUST TALK
1