Trinity x3
Trinity x3 is listed on its site as a product of Trinity x3 Muscle, a company that has a Contact Us page on its site. There you will find a provided address, phone number and email. However note that the address is listed as a returns address and gives no manufacturing information. The address listed is in Savannah, Georgia, but it is uncertain that this is where the product was made. Since you as the customer have access to this this information and to be able to contact the company to ask questions, you might want to contact them to confirm where the product was made and if it was produced safely.
Customer Service hours are listed on the site saying you can contact them 24 hours per day, 7 days a week. Also you have to call Customer Care to get an RMA number within 30 days of purchasing the product before you can ship any products back to the address provided. If you return a package without the RMA number the return will not be accepted. Overall the Customer Support information given is relatively standard, apart from the lack of manufacturing information, which might be a concern.
Safe & Secure Checkout
Trinity x3 has no SSL certificates listed under their product on their online ordering page. These certificates are important to ensure the safety of your financial information entered. You should always be cautious about making an online purchase without these. The Privacy Policy on the site says that it collects your personal information such as bank account information, credit card information, telephone and email as well as your address information.
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