TRIMESTER - Rotunda Library Newsletter Sept Supplement 2012 | Page 20

20 Trimester Rotunda Library Newsletter Expectations vs. reality Innovation vs. resistance Colliding interests, competing visions Roughly half of patients surveyed say mHealth will improve the cost, quality and convenience of their healthcare in the next three years. New technology is not enough. Widespread adoption of mHealth will require changes in behaviour. Patients want convenience and control. Doctors are resistant to this loss of control—in factm 64% worry that mHealth makes patients too independent. Six in ten doctors and payers think widespread adoption in their countries is inevitable in the near future—but most think adoption will take time. Innovators must learn to navigate around attitudes that are often rigid toward change. Emerging market trailblazers Solutions vs. technology Eight out of ten emerging market doctors recommened mHealth services, and more payers cover the costs than in developed countries. 59% of patients already use it. 49% of patients say cost is the biggest barrier to mHealth. Why? Where existing healthcare is scare, there is a greater demand for change and fewer entrenched interests—so change is more welcome. 64% of doctors and payers are excited about mHealth