TRG Group Review Technology Resource Group Fraud | Page 2

when new reviews are posted and circulation reports on how many
users observed your business page each week.
Be proactive with all your reviews
Thank your reviewers for their feedback, both positive and negative, in
a well-timed manner. Many major review site, permits business owners
to reply openly or confidentially to your reviews. A personal message is
a remarkable way to acknowledge a reviewer and it shows you are
paying attention as the business owner. Caution: don't be impolite or
self-protective in any way. This can backfire when a reviewer overtly
posted the business owner's impolite reply with their updated (and
even more negative) review! It is ultimately your responsibility to
respond meritoriously to negative reviews.
Online feedback is vital to your professional success. Of course, that
means that you will need to cope with both positive and negative
feedback. Online reviews perhaps have a greater impact on brands that
are not so solid.
For more information visit at: http://trggroupreview.com
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