COMMUNITY DEVELOPMENT
Recommendations
Independent feedback unit
An independent online feedback unit could be created to identify unmet needs
and concerns of the Indian community and gather constructive feedback.
Online platforms are convenient and easily accessible for users. This feedback
will assist Indian organisations in filtering issues and referring them to relevant
community partners. The feedback unit could be moderated by
representatives from different Indian organisations such as the Singapore
Indian Development Association (SINDA) and Narpani to ensure efficiency.
This channel will help to gain greater insight, address any emerging issues and
offer a platform for Indians to engage with Indian organisations.
This will be aimed at individuals within the Indian community who have a
digital presence, and we hope that the feedback unit’s presence will encourage
more people to cultivate a culture of constant online feedback. Overall, we
hope to see greater insight and feedback from the ground, particularly from
those who find difficulty in voicing their concerns. Its success could be
measured by the amount and quality of feedback received, as well as responses
to them by community leaders and organisations. This initiative requires
collaboration and coordination from participating Indian organizations.
Additional manpower may be required to manage the feedback unit and ensure
efficiency.
Practical Assessment: Rank 3 (Difficult)
Maathi Yosi | 2019
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