CONTENTS
A Letter from the CEO 2
OUR PATH FORWARD 5
Creating Value Through our Vision 6
Engaging with our Stakeholders 7
Setting Targets for Material Issues 8
2020 Sustainability Objectives and Targets 9
DELIVERING IN THE MARKET 11
Perspectives on the Market 12
Integrating Sustainability into What We Do
19
OPERATIONAL EXCELLENCE 21
Conducting Business with Ethics and Integrity 22
Respecting Human Rights 22
Managing Risk 23
Addressing Climate Risk 23
Valuing Safety 24
Complying with Requirements 26
Producing Quality Solution 26
Maintaining Cyber Security and Data Privacy 27
Improving our Footprint 28
Raising Awareness 33
Implementing Change 34
Partnering with our Suppliers 35
INVESTING IN OUR EMPLOYEES 37
Recruiting and Retaining Top Talent 38
Promoting Professional Development 40
Building Sustainability Connections 42
Sharing our Expertise 43
Engaging in Our Communities
45
ABOUT OUR REPORT 50
GRI Content Index
51