VALUING SAFETY
At TRC, we understand that our success depends on
our ability to provide a culture where safety is inherent
at all levels of the organization. Our Executive Safety
Council comprised of our CEO and Chief Risk Officer,
as well as representatives from each of our four
operating sectors and Human Resources, provides
oversight and leadership for the safety program at
TRC. The council meets monthly and is led by TRC’s
National Safety Director. TRC’s National Safety
Director and Chief Risk Officer also provide a detailed
report of incidents, best practices and safety metrics
to our Board of Directors on a quarterly basis.
Our Office Safety Coordinator (OSC) network is
a key factor in supporting safety initiatives and
communicating safe work strategies to employees.
The OSC network, comprised of more than 90
members, continues to provide safety leadership
and support, resulting in our best safety metrics in
company history in FY19. OSCs help address risks
identified with project work and are a direct resource
to staff in their immediate and local offices. We
continue to invest in the OSC network by hosting an
annual conference and providing technical training
and safety leadership skills.
TRC has had a health and safety management
system based on OHSAS 18001, with a certified
management system in our Shanghai China office.
We are currently transitioning the management
system from the OHSAS 18001 format to ISO 45001.
We understand that a systematic approach provides a
more consistent and sustainable method of managing
occupational safety.
Our safety recognition program is used to identify best
practices and promote safety leadership throughout
the organization. Employees who are nominated
through the program may receive commendation at a
local team meeting, be featured in TRC’s employee
newsletter or in one of TRC’s safety bulletins
communicated to all employees, and/or receive a
monetary gift/award.
24
2019 Sustainability Report
Risk and Hazard Identification
With a significant number of employees driving
vehicles on behalf of the business and working in field
locations, the primary causes of work-related incidents
in FY19 were motor vehicle incidents, slips and falls,
and biological hazards. To reduce the risks associated
with these hazards and continually improve safety
performance, TRC’s Executive Safety Council, along
with our Safety Department, developed the following
mitigation strategies:
■ Improvement of our hazard recognition program and
collection of leading indicator data. The program
saw a significant increase in Safe Catch reports and
safety observations/audits conducted by both safety
staff and employees.
■ Implementation of an electronic app for performing
safety observations and submitting Safe Catch
reports has contributed to more detailed reporting
that allows us to better trend data and respond to any
variances.
■ We continue to increase focus on DOT and Motor
Vehicle Safety. TRC is in full compliance with the new
DOT Electronic Logging Device (ELD) requirement
and has implemented a telematics to enhance fleet
safety management, inclusive of additional driver
assessment and training. We have also invested in a
real-time driver monitoring program that provides us
immediate notification of potential driver risks.
■ We have implemented our Electronic Incident
Management System (Intelex) to improve our incident
notification and investigation process, and to promote
more timely and effective corrective actions and
lessons learned.
■ Finally, we have developed and implemented training
associated with biological hazards and have provided
field kits to help with prompt self-treatment for minor
incidents.
As TRC continues to grow, our safety program must
continue to evolve in order to be transitional and
sustainable for our existing and new employees.
Areas of focus for our safety program in FY20
include Business Continuity and Disaster Recovery;
enhancing our employee on-boarding program through
mentorship, training, oversight and other touchpoints;
and implementing technology solutions to efficiently
analyze and react to data trends.