ENGAGING WITH OUR STAKEHOLDERS
Active engagement with our key stakeholders and consideration of varied perspectives is critical to shaping our
business priorities and strategic vision. We engage with our stakeholders to share information on business and
sustainability priorities and performance to identify opportunities for collaboration on common goals.
Our primary stakeholder groups include our investors, clients, external affiliations and employees. We engage
with these groups on a regular basis as part of our business planning, project implementation, thought leadership,
and employee engagement initiatives. We recognize there are additional opportunities to increase stakeholder
engagement with all groups, and we will continue to evolve our process to better understand and incorporate our
stakeholders’ views into our business strategy and sustainability initiatives.
ENGAGING WITH KEY STAKEHOLDER GROUPS ALIGNS WITH OUR GOALS OF:
Embracing our clients’ business and sustainability goals
Promoting thought leadership
Engaging our employees
Aligning with our strategic objectives
WE CONSIDER SUSTAINABILITY ASPECTS THROUGHOUT EACH STEP OF OUR VALUE
CHAIN – FROM PROCUREMENT OF MATERIALS THROUGH THE LIFE OF OUR SERVICES.
Suppliers/Subcontractors | Property Managers | Partners | Investors | Clients | Employees
Government Regulators | Communities | External Affiliations
External Engagement Forums
■ ■ Client Engagements
■ ■ Market Research
■ ■ Industry Conferences
■ ■ Trade Association
Meetings/ Work
Groups
■ ■ Blogs
■ ■ White Papers
■ ■ Social Media –
Facebook/Twitter
Supply chain
■ ■ External Sustainability
Reporting: GRI, CDP,
EUISSCA
■ ■ College Fairs
■ ■ Glass Door
■ ■ Community
Engagement Projects
■ ■ Green Lease
Implementation
Operations
Internal Engagement Forums
■ ■ Sustainability
Committee ■ ■ TRCNET Sustainability
Hub Site
■ ■ Office Sustainability
Coordinator Network ■ ■ Sustainability Advisory
Services Workgroup ■ ■ Webcasts, Videos,
Blogs and Executive
Q&A Sessions with
Senior Management
■ ■ Monthly Sustainability
Snapshot Posters ■ ■ “Town Hall” meetings
■ ■ Employee Surveys
■ ■ Biweekly Newsletter
Articles ■ ■ Office Communications
Sales & Marketing
Service Delivery
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