TRAVERSE Issue 02 - October 2017 | Page 11

The Journey Will Continue: TOURATECH'S COMMITTMENT AMID FINANCIAL WOWS S hockwaves reverberated around the adven- ture motorcycle community when Touratech AG announced they were filing for bankrupt- cy. Touratech AG, the German parent of the international brand, has stated that this process comes after fol- lowing advice from their lawyers, and following guidelines within Ger- man bankruptcy rules, allows the business to re- structure and reorganise assets so that the brand can continue to trade and service customers. International distribu- tors were unaware of the cash flow issues being suf- fered by the parent com- pany which, Touratech says was brought on by supply not being met, in the growing adventure market, due to a new logistics centre being constructed . Touratech's international distributors have not been af- fected by the proceedings in German and many have been quick to point out that it is business as usual however, we understand that there has been some delays on orders in certain markets. Coming weeks will determine how serious the issue is and what effect it will have on the motorcycle manufactur- TRAVERSE ers who rely on Touratech for accessories and equipment. Both the parent company and international distributors have made it clear that the focus is to service new and ex- isting customers. While it seems that it could be business as usual an area that has left some con- cern to customers is that of warranty on Touratech products. The company has been quick to make it clear that there should be no problems with warran- ty claims and such claims on new products sold will be dealt with after the in- solvency formalities have been dealt with. Third party products sold under the Touratech banner see their war- ranties remain the same and are not affected by the legal procedures as they will be covered by the manufacturer, as has been the case in the past. At this stage it's business as usual for Touratech and their customers, they'll continue to offer high quality products to the adventure motorcycle market while work- ing through the financial and legal issues to ensure that they can continue to service 'our' community. 11