CONTENTS
Autumn 2021
02 WHAT ’ S ON : The key events happening in the retail and hospitality industries in the coming months .
04 SHOP TALK : The labour market is crying out for good staff as unemployment figures hit historic lows .
06 SHOP TALK : Your employer brand and why the way in which you are perceived is important for recruitment .
08 NEWS IN REVIEW : A recap of recent news and statistics from the retail and hospitality industries .
09 ESSAY : A short essay on why some of us always seem to be apologising .
11 JOBS : This month ’ s selection of opportunities from retail and hospitality .
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