Consider how much exposure you have had to designing and delivering material during a period of change. Have you written change management material before? Are you alert to the way your delegates may be feeling about significant changes to their role and how that could lead to them acting in the training room?
We need to be aware that courses which attempt to help staff through any period of change or transformation are not just training sessions – they are also effectively a sales pitch. They are the place where the new ideas, the new ways of doing things, get “sold” to the delegates.
They are also likely to be the places where those who are scared by or angry with the changes are most likely to show it – are you ready for that? Can you cope? Will you have the answers those delegates are going to need?
I honestly believe L&D should be at the forefront when it comes to introducing changes to an organisation, but I also believe that we cannot assume we will have a place – we have to earn it.
Based in Glasgow, John started his career in sales but quickly found his calling after completing a secondment to training.
An L&D professional for over a decade now, John has brought his training delivery, design and coaching skills to a range of organisations from across a range of sectors including financial services, telecommunications and charities.
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