Training Catalog 2019 Training Catalog Jan 2019 | Page 32

Crisis Management
Crisis management is as important as finance
management, personnel management, etc. Having a clear
and effective program and plan for an event is critical not
only to your survival, but critical to the profitability and
possibly the survival of the company. Being able to identify
risk, assess the situation and respond appropriately is
important, and requires not only training, but practice.
With our Crisis Management workshop your participants
will understand that a crisis can occur any time. They will develop skills needed for certain negative
events. Also, they will be able to recognize warning signs to help avoid negative situations completely,
or, if the situation occurs, better manage the crisis.
Course Outline:
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Crisis
Workplace Violence
Myths
Escalation
Concerning Behaviors
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Domestic Violence Indicators
Triggers of Workplace Violence
Conflict Dangers
Response
Strategies
Critical Thinking
Critical Thinking provides you with the skills to analyze and evaluate
information. With these skills you are able to obtain the greatest amount
of knowledge from a piece of data. It provides the best chance of making
the correct decision, and minimizes damages if a mistake does occur.
Our Critical Thinking workshop will lead your participants to be a more
rational and disciplined thinker. It will reduce their bias which will provide a
greater understanding of their environment. This workshop will provide
your participants the skills to evaluate, identify, and distinguish between
relevant and irrelevant information which will provide an incredible boost in
performance.
Course Outline:
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Components of Critical Thinking
Non-Linear Thinking
Logical Thinking
Critical Thinkers (I)
Critical Thinkers (II)
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Evaluate Information
Benefits of Critical thinking
Changing Your Perspective
Problem Solving
Putting It All Together