OBJECTIVES
Describe the concept of a team, and its
factors for success
Explain the four phases of the Tuckman team
development model and define their
characteristics
Describe actions to take as a leader – and as a
follower for each of the four phases (Forming,
Storming, Norming and Performing)
Discuss the uses, benefits and disadvantages
of various team-building activities
Describe several team-building activities that
you can use, and in what settings
Follow strategies for setting and leading team
meetings
Detail problem-solving strategies using the Six
Thinking Hats model -- and one consensusbuilding approach to solving team problems
List actions to do -- and those to avoid --
when encouraging teamwork