WorkFusion:
WorkFusion offers software-as-a-service that let enterprises to digitize their operation by improving large-
scale productivity and service delivery. The company was headquartered in New York City with teams in the
U.S, Europe, and India. It is a platform that automates human data analysis by grasping machine learning al-
gorithms. WorkFusion is committed to providing business users all the available tools that they need to power
the digital transformation of work. WorkFusion added RPA as a toolkit to automate an entire process from start
to finish and also eliminates the manual work of operating enterprise applications like Oracle, Citrix, and SAP.
OpenSpan:
It is an automation tool that provides advanced robotic based on the .net framework. With an advanced robotic
automation, it eases the burden on customer service representatives (CSRs) by using its own active intelligence, im-
prove performance, analytics, automating routine desktop tasks results in increasing productivity and drive custom-
er satisfaction. By using OpenSpan Desktop Analytics, organization captures all relevant data to understand what’s
going on at representatives’ desktop and also monitors the performance for any compliance purposes, risk, or fraud.
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