THE YEAR OF
Cutting
Ribbons
FROM THE EXECUTIVE OFFICE
I
want to again congratulate all the team members who pulled
out the stops to accomplish all that was required at the end of the
financial year. I applaud your efforts and encourage you to keep
the momentum going.
We started the year with our visioning conference and agreed that we would
be more performance driven than ever.
To that end we have shared
the strategic plan with the entire team and also instituted our monthly
general staff meeting which will become a fixture going forward. There is
therefore no excuse for lack of information as each member is expected to
be fully engaged in the process with ample opportunities for an exchange
of information on the activities of the company and each member’s
responsibilities.
We recently witnessed the successful staging of our excellence awards.
I must “big up” the winners who help to make us proud of brand Jamaica
through their consistency of high touch service. It is our service providers
who have a direct interface with the visitors and therefore set the tone for their vacation experience.
Again
I say kudos to our team members, who worked assiduously to ensure an exciting finale. The highlights which
were broadcast on both TVJ and JNN and displayed in our local newspapers confirm the success of the event.
TPDCo also just
programme for
on our industry
agency TEF will
spearheaded the Jamaica Centre of Tourism Innovation’s inaugural certification and graduation
just over 150 participants. This innovation is expected to have a significant impact over time
and a big thank you goes out to Carol Rose Brown who led the process. Although our sister
now have direct responsibilities for the JCTI we are proud to have gotten this off to a fine start.
I expect that this will be a year of cutting ribbons; of delivering on our mandate and so let us redouble
our efforts to get our projects out on time and on budget. As we move forward let us strive to try our
best, to be our best perpetually, so that our agency will be a beacon in our ministry and in government.
Dr Andrew Spencer
Executive Director
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