MINISTER BARTLETT LAUNCHES
To recognize the individuals and organizations
that continue to make significant contributions
to Jamaica’s thriving tourism sector, Minister of
Tourism Honourable Edmund Bartlett officially
launched the Tourism Service Excellence Awards
(TSEA) on Tuesday November 14, 2017 at the
Liguanea
Club
in
New
Kingston.
TSEA, which was conceptualized by Minister
Bartlett in 2008, is led by the Tourism Product
Development Company Limited (TPDCO) and
is geared at recognizing and rewarding both
individuals and organizations that exemplify
service excellence in the Jamaican tourism
sector.
In addition, realizing the impact of
the quality of the interface between the visitor
and the tourism worker, and their experience
with tourism services, TSEA seeks to uphold
awardees who display outstanding performance.
The awards programme, the Minister states
also came about after trying to find a way
to give back to those who play a major role
in the advancement of the tourism sector.
“We had to create an arena to showcase,
to reward, in a less tangible but a more
meaningful way and to respond to the
need for you (tourism workers) to feel
respected and honoured because it is the
crew that has enabled this ship of tourism,
and it is the crew we want to celebrate,
to extol in all its values and virtues and
exemplify as the symbol of excellence in our
space.” The Minister said during his address
(L-R) Tourism Minister, Hon. Edmund Bartlett, 2016 Tourism Service Excellence Awards (TSEA) Individual
National Champion, Massage Therapist, Sandals Royal Plantation, Simone Ffolkes, representing Organization
National Champion, Couples Sans Souci, General Manager, Pierre Battaglia and Executive Director, Tourism
Product Development Company Limited (TPDCo), Dr, Andrew Spencer flashed bright smiles for the camera
during the launch of the TSEA launch.