Today's Practice: Changing the Business of Medicine

P R A CT I CE M A NA GE M E NT A Balancing Act “Beginning from day one of go live, practices should ensure that data is being entered properly - according to goals that had been previously agreed upon - and check randomly for consistency and efficacy of the documented protocols. ” Alok Prasad pletely tell each patient’s story, medical group practices can efficiently produce the clinical documentation that will enable them to provide quality clinical care, qualify for payments under government incentive programs and succeed under emerging value-based care payment models. meet the author: Alok Prasad CEO of RevenueXL Training, Training and More Training Before going live on a new EHR — and documentation method — group practices should fully train everyone who will be using the system. Physicians, in addition to non-clinical providers, and support staff, should all understand not just how to use all the documentation templates, but who is responsible for doing so and how the practice wants go forward with various types of scenarios that may arise. Practices also might want to have super users who can be on site to help others after implementation.6 Beginning from day one of go live, practices should ensure that data is being entered properly - according to goals that had been previously agreed upon and check randomly for consistency and efficacy of the documented protocols. They also should evaluate and retrain all users in three months, six months and a year after go live. By selecting an EHR that supports unique clinical documentation preferences, streamlines documentation practices while allowing practices to com- 13 Resources: [1] Meigs, S. Electronic Health Record Use a Bitter Pill for Many Physicians. Perspectives in Health Information Management, 2016 Winter. Accessed at: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4739443/ [2] Hertz. K. EHR Nightmare: Failure. MGMA Healthcare Consulting Group Blog. Accessed at: http://www.mgma.com/practice-resources/articles/consulting-articles/ehr-nightmare-failure [3] HIMSS EMR Usability Evaluation Guide. Accessed at: http://s3.amazonaws.com/rdcms-himss/files/production/public/FileDownloads/HIMSS_EMR_UsabilityEvaluationGuideForClinicia nPractices_SampleTaskScenarios.pdf [4] Cueva, J. EMR Cloning: A Bad Habit. Chicago Medical Society. Accessed at: http://www.cmsdocs.org/news/emr-cloning-a-bad-habit [5] AHIMA. Integrity of the Healthcare Record: Best Practices for EHR Documentation, August 2013. Accessed at: http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_050286.hcsp?dDocName=bok1_050286 [6] Hertz. K. EHR Nightmare: Failure. MGMA Healthcare Consulting Group Blog. Accessed at: http://www.mgma.com/practice-resources/articles/consulting-articles/ehr-nightmare-failure TODAY ’ S P R A C T I C E: C H A N G I N G T H E B U S INES S OF M EDI C I NE

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