TIM eMagazine Vol.3 Issue 8
DOT trains 2,100
frontliners for
Boracay
reopening
T
he Department of Tourism (DOT) facilitated
the training of some 2,100 tourism front line
workers in anticipation of Boracay Island's soft
opening on October 26.
"Since the island's temporary closure, we
have been providing free training for our
frontliners or the ones who will work face to
face with our tourists," said Tourism Secretary
Bernadette Romulo-Puyat.
The series of training sessions and seminars for porters,
receptionists, and hotel and resort front office staff were
spearheaded by the Department's Regional Office VI, Boracay
Field Office and Boracay Compliance and Monitoring Office
from May to October 2018.
Frontliners including boatmen from Caticlan, Tabo, Cagban,
and Tambisan Ports, jetty port checkers, ticket collectors, land
transport drivers, tour guides, and travel and tour operators are
undergoing training to become ambassadors of the island.
Also included are hotel and restaurant waiters and food
servers, massage and spa therapists, manicurists, vendors,
souvenir gift shops salespersons, and water sports activities
frontliners.
To ensure the safety and security of tourists in Boracay,
two batches of the Tourist-Oriented Police for Community
Order and Protection (TOPCOP) Awareness Training are also
scheduled for over 100 Philippine National Police (PNP)
personnel.
"While Boracay is still a work in progress, we are optimistic
that these frontliners will help us in showcasing the
‘Better Boracay’ we are working towards," Romulo-
Puyat added.
Four to five batches of seminars on the Filipino brand of
service handled by the DOT's Office of Industry Manpower
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