Business
ARTA calls for review of Citizen ’ s Charters to align with new EODB law 3-7-20 rule for faster government transactions must be strictly observed
A s the temporary secretariat of the Anti-Red Tape Authority , the Department of Trade and Industry- Competitiveness Bureau ( CB ) urged all government agencies to start the review of their systems and processes starting with their existing Citizen ’ s Charter , to comply with the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 .
Speaking before the officials of the Bangko Sentral ng Pilipinas ( BSP ), Assistant Secretary Pacheco cited Section 5 of Republic Act 11032 , calling for the reengineering of their systems and procedures .
“ The EODB Act took effect last June 17 and under the law , all LGUs and NGAs are directed to initiate review of existing policies and operations and commences with the reengineering of their systems and procedures , even without the IRR ( Implementing Rules and Regulations ). We urge you to update your Citizen ’ s Charter .” DTI Assistant Secretary Mary Jean Pacheco told the participants of Anti Red Tape Task Force Meeting at the BSP .
Under the new law , the reduced processing time for simple transactions is now 3 days , while for complex transactions is 7 working days . Highly technical transactions should be processed within 20 working days . Applications and request for license , clearance , permit , or authorization which require the approval of local Sangguniang Bayan , Sangguniang Panlungsod , or Sangguniang Panglalawigan should only take 45 working days , which could be extended for another 20 working days . Likewise , the law also reduced the number of signatories to only three , further facilitating business-related transactions .
The EODB law also mandates all government agencies to setup the most current and updated Citizen ’ s Charter , the service standard which shall detail the following information : a ) a comprehensive and uniform checklist of requirements for each type of application or request ; b ) the procedure to obtain a particular service ; c ) the person / s responsible for each step ; d ) the maximum time to complete process ; e ) the documents to be presented by the applicant or requesting party , if necessary f ) the amount of fees , if necessary ; and g ) the procedure for filing complaints
The act of requiring additional documentary requirements and fees not listed in the agency ’ s Citizen ’ s Charter shall be punishable by six months suspension ( administrative liability ) for the first offense , and dismissal from public office , and forfeiture of retirement benefits and imprisonment of 1-6 years with a fine ranging from PhP 500,000 to PhP 2,000,000 ( administrative and criminal liability ) for second offense .
Assistant Secretary Pacheco highlighted the importance of establishing an updated Citizen Charter as it will serve as a useful reference for the public when transacting with frontline services . Reengineering the systems is needed to reduce bureaucratic red tape and processing time .
“ For the government agencies to effectively put EODB Law at work , we should reengineer our systems and procedures , by undertaking cost compliance analysis , time and motion studies , evaluation and improvement of transaction systems , and initiate review of existing policies and operations , in compliance with the provisions of the RA 11032 .” Asec Pacheco added . www . dti . gov . ph
DTI to businesses : Help end corruption in government , stop giving bribes
T he Department of Trade and Industry , as the temporary secretariat of the Anti-Red Tape Authority ( ARTA ) is appealing to the business community to join the administration ’ s fight against bureaucratic red tape and corruption and stop giving bribes to government officers .
During the General Membership Meeting of Management Association of the Philippines , DTI Undersecretary Rowel S . Barba urged the MAP members to file a complaint before ARTA against erring government officers who are committing violations of the RA 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 . He further explained that a formal complaint must be filed for the ARTA to promptly act on cases of red tape .
The penalties for any government officer found liable of violating EODB Law provisions includes six months suspension ( administrative liability ), and disqualification from public office , and forfeiture of retirement benefits and imprisonment of 1-6 years with a fine ranging from PhP 500,000 to PhP 2,000,000 ( administrative and criminal liability ).
Bribery , extortion , or when the violation was done deliberately and maliciously to solicit favor in cash or in kind shall also incur criminal liability under the Revised Penal Code ( RPC ). www . dti . gov . ph
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