“ For the past 50 years , The Medical City has always been attuned to its patientpartners ’ needs . This year , as we celebrate our 50th year , the TMC Partner Care plan further validates our continuous efforts to remain in touch with the needs of our patient-partners . And with this partnership with Maxicare , we have further widened the scope and opportunity for more Filipinos to avail of world-class medical services ,” says TMC Chief Operating Officer and Customer Engagement Group Head Jose Xavier B . Gonzales .
TIM eMagazine Vol . 2 Issue 11
T he Medical City ( TMC ) and Maxicare Healthcare Corporation ( Maxicare ), both recognized leaders in the medical services industry , launched today a first-of-itskind healthcare plan that will revolutionize the delivery of medical services for TMC patients and Maxicare members .
The healthcare plan dubbed “ TMC Partner Care ” is a project initiated by Maxicare , with TMC as its exclusive partner health institution . It marks a first exclusive partnership between a hospital and a health maintenance organization . TMC Partner Care powered by Maxicare seeks to provide Filipinos a better option in terms of the delivery of quality , efficient medical services , and value for money that only TMC and Maxicare can provide .
This full-risk , clinic-based healthcare plan covers both outpatient and inpatient services . It carries an Annual Benefit Limit ( ABL ) of Php 100,000 where pre-existing conditions , or illnesses / injuries that a member experiences even before the commencement of his HMO plan , are covered .
Sean Argos , Maxicare ’ s President and Chief Executive Officer , once said that “ the goal of Maxicare is to provide convenient ways for members to access healthcare services .” Through this plan , a TMC Partner Care principal and his / her dependents and now bona fide Maxicare members can now access various services in TMC hospitals and clinics , including all Maxicare Primary Care Centers ( PCC ) nationwide . Thus , members are guaranteed of superior quality and wider healthcare coverage through this plan .
TMC Clinics and Maxicare PCCs are equipped with modern facilities and manned by skilled medical personnel capable of addressing a patient ' s needs the same way a hospital can but , definitely , at lower costs . As for needed diagnostic , laboratory procedures or inpatient care in a TMC hospital , members simply need to get a referral from a TMC Clinic or Maxicare PCC physician prior to availing of the procedure .
Another unique feature of the TMC Partner Care plan is the 24 / 7 TeleConsult Service , an unlimited , all day , all week consultation service where members can talk to an actual physician for any medical advice needed . This service is exclusive to all Maxicare members and they can reach it via any of the following numbers : ( 02 ) 582.1900 | ( 0917 ) 8190840 | ( 0998 ) 8430754 .
Membership to the TMC Partner Care is categorized in to three ( 3 ) types : Individual , Family ( minimum of two [ 2 ] enrollees that include one Principal and one Dependent ) and Business ( minimum of five [ 5 ] Principal enrollees ). Moreover , it comes with a card as proof of membership . The membership card contains a three-prong security feature that includes a highly secure EMV chip , magnetic stripe and signature strip . Thus , worryfree transactions and full identity protection is guaranteed .
Application forms are available at the Customer Relations Department ( CRD ), Relationship Management and Business Development ( RMBD ) office , and TMC Maxicare office , all located in TMC Main in Pasig City . To avail of the TMC Partner Care card , simply submit the application form
“ For the past 50 years , The Medical City has always been attuned to its patientpartners ’ needs . This year , as we celebrate our 50th year , the TMC Partner Care plan further validates our continuous efforts to remain in touch with the needs of our patient-partners . And with this partnership with Maxicare , we have further widened the scope and opportunity for more Filipinos to avail of world-class medical services ,” says TMC Chief Operating Officer and Customer Engagement Group Head Jose Xavier B . Gonzales .
together with a copy of your birth certificate , a valid governmentissued ID card , and marriage certificate for Family accounts . For Business accounts , an authorization letter should be provided to the TMC Sales Representative .
“ For the past 50 years , The Medical City has always been attuned to its patient-partners ’ needs . This year , as we celebrate our 50th year , the TMC Partner Care plan further validates our continuous efforts to remain in touch with the needs of our patient-partners . And with this partnership with Maxicare , we have further widened the scope and opportunity for more Filipinos to avail of world-class medical services ,” says TMC Chief Operating Officer and Customer Engagement Group Head Jose Xavier B . Gonzales .
The Medical City is a tertiary care hospital with fifty years of experience in hospital operation and administration . Its world-class health care complex serves some 40,000 in-patients and 400,000 out-patients annually . TMC has a medical staff of over 1,000 physicians who are established experts in their various fields of specialization . This core of professionals is complemented by a 2,200-strong human resource complement , engaged in allied medical , administrative and support services . TMC is accredited by the Joint Commission International ( JCI ), the world ’ s most prestigious accrediting body for international health care organizations . TMC is currently the largest health network in the country with five hospitals and 41 clinics strategically located in Metro Manila , in some provinces in Luzon , and in Iloilo City .
Maxicare is the country ’ s biggest and pioneering health maintenance organization with more than 56,000 affiliated doctors and specialists , more than 1,000 hospitals and clinics , and a growing number of Maxicare Primary Care Centers in key cities nationwide . It currently services more than 1.1 million members from the corporate , small and medium-sized businesses , plus families and individuals . Call the 24 / 7 Customer Care Hotline at (+ 632 ) 798-7714 or visit www . maxicare . com . ph to know more about Maxicare .
The Medical City is located along Ortigas Avenue , Pasig City . For more information about The Medical City and its services , call (+ 632 ) 988-1000 or (+ 632 ) 988-7000 ext . 0 , email at mail @ medicalcity . com ., or visit www . themedicalcity . com . : themedicalcity . com
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