Third Wave Fashion // SEPTEMBER 2013 // THE BIG SEPTEMBER ISSUE | Page 11

J. CREW BEST IN CUSTOMER SERVICE CLASS Retailer rating service STELLAService has ranked online retailers according to customer satisfaction. J. Crew placed first, out of 100 surveyed brands, with fast delivery times and prime customer service over the phone. Other runners up included Zappos and Net-APorter. - Refinery 29 THE GESTURE CONTROLLED SMARTWATCH PROTOTYPE A new Kickstarter project is looking to out-do current smartwatch offerings by major brands like Sony’s Android powered watch or Samsung’s rumored Galaxy Gear smartwatch. e watch will allow users to speak through it like a phone with no earpiece or headset. Ending a call is an easy as a flick of the wrist. - Fast Company GOOGLE GLASS IN VOGUE: A FASHION FAUX PAS? A recent 12 page spread with models wearing Google Glass in American Vogue featured an artistic interpretation of the future. With emotionless models against a backdrop of a bleak and dystopian reality, many wonder if Google’s forays into high fashion will make the tech fashionable in the mainstream. - e Verge JUSTFAB ACQUIRES MULTI-BRAND SHOE PLATFORM SHOEDAZZLE JustFab has acquired subscription commerce site ShoeDazzle in an all-stock transaction that merged the two fashion sites. e two brands will be maintained independently and ShoeDazzle looks to benefit from JustFab’s customer acquisition strategy, manufacturing, and fulfillment system. - PandoDaily TECH GEAR THAT KEEP YOU WARM e latest wearable tech comes in the form of a knit hat with built in headphones for easy listening. e hat is made by 2 Chic and features removable, rechargeable headphones, aiming to be a potential gi for tech lovers this holiday season. - FASHIONOTES // 8