THERE IS A HELL! - - - IT IS CALLED RETAIL WHY COMPANIES FAIL TO TRAIN THEIR EMPLOYEES | Page 4

WHY COMPANIES FAIL TO TRAIN THEIR EMPLOYEES Required Training Government regulation, insurance coverage, and common sense dictate some training that MUST be given to every new employee. Other Reasons for New Employee Training Profitable companies make a commitment to training for their staff because they "recognized that the training and development knowledge, attitude and skills of the staff and agency field force are fundamental to its continued efficient and profitable performance.” Other smart companies realize it is important enough to include in their list of benefits for full and part-time employees. An Interesting Proposal In my honest opinion I would recommend companies make training a stand-alone function, separate from HR. I recently read that out a twenty percent increase in training expenditure since 1983 has not kept pace with the twenty-four percent increase in workers in the same period. And Training Managers should use Return on Investment (ROI) to demonstrate that the training function is a profit centre, not just a cost centre. Summary It has also become a standard now that companies such as Sprint, Xerox, General Electric and General Motors have opted to establish Corporate Universities, reflecting the importance they place on employee training. The value for smaller companies is arguably even greater. And there is no better time to start employee training than New Employee Orientation. The G4S fiasco has highlighted not just a failure to recruit enough peoples to cover Olympic security, but also a failure to properly train their staff. The media is awash with G4S applicants recounting stories of their scant training with only 10 days before the Olympic start date. But how common is lack of staff training and what are your employment rights on this kind of situation? Well, for starters it's more common than you think. The UK Commission for Employment and Skills (UKCES) recently published their skills survey of 85,000 employers and found that almost 1.5 million of their employees did not have the skills required to perform their job role. dodie ste®eo p®odu©tion ™ Page 4 of 7