THERE IS A HELL! - - - IT IS CALLED RETAIL WHY COMPANIES FAIL TO TRAIN THEIR EMPLOYEES | Page 2
WHY COMPANIES FAIL TO TRAIN THEIR EMPLOYEES
Companies Don’t See the Long-term Benefits
Not only will training help improve internal processes; it will also help with external
customers.
Outstanding service is very
important for external customers.
With full-time employees, it
benefits them and the company to
be timely and accurate on their
projects. With the right training,
the employees will be more
confident, more productive and a
better employee overall.
Perhaps the best way to think
about Training is like proper dental
hygiene, you only have to take
care of those teeth you want to
keep and stay healthy. The tradeoff of failing to train your staff will manifest itself in productivity losses, employee turnover
and employee morale.
While investment in your staff is always a challenge, if you have a technology based
business, training is essential to the health of the organization because of the rate of change.
“What’s worse than training your workers and losing them?
Not training them and keeping them.”
Many companies provide some sort of introductory training or orientation for most of their
new employees. It may take the form of an older employee assigned to show the new
employee "the ropes." Or it may be left to the HR department or the individual's new
supervisor to show them where the coffee pot is and how to apply for time off. Others let
you sign hundered of forms and play silly games like skittles, musical chairs, paper plane
throwing, and then call this One2One, getting to know each other, but definitely not trained
for the job at hand.
Many organizations, especially in government and academia, have created new employee
training that is designed, exclusively or primarily, to provide mandated safety familiarization.
Yet some companies in highly competitive industries recognize the value in New Employee
Orientation (NEO) that goes much farther. They require several weeks or even months of
training to familiarize every new employee with the company, its products, its culture and
policies, even its competition.
dodie ste®eo p®odu©tion ™
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