THERE IS A HELL! - - - IT IS CALLED RETAIL THERE IS A HELL AND IT IS CALLED RETAIL! | Page 6

6    Strong time-management skills Attention to detail Demonstrable leadership and management qualities Above all else, employers are looking for people who can use their initiative to look for ways of improving the way things are done, are committed to their employer and are passionate about their sector whether it is fashion, food, electrical or cars. Not all retail jobs are based on the shop floor dealing with large crowds of messy shoppers; in fact some roles don’t involve any customer service at all. Sound good? I’m talking about jobs in a warehouse. Working behind the scenes and hidden away from the hectic shopping environment, their organisational skills play a vital part in the supply process. So, what will I actually be doing? Helping to co-ordinate everything, from initial storage to shop dispatches, and managing both people and the overall process, the warehouse manager is an organising machine. Helping to store a variety of products, your job is very hands-on and involves:  Overseeing the receipt and storage of incoming items  Processing orders and planning the dispatching of products  Monitoring space and tracking stock levels  Setting aside storage areas for new stock  Planning rotas  Meeting productivity targets  Maintaining computerised admin (often in spreadsheet form)  Maintaining automated storage and retrieval systems  Recruiting, disciplining and training staff 