THERE IS A HELL! - - - IT IS CALLED RETAIL THE WAREHOUSE

THE WAREHOUSE My father, after being demobbed in 1948 from the Royal Engineers took a job as a stores superintendent at The Crown Agency in Tanganyika (now Tanzania) and then for Caltex (BAPCO) based in Awali, Bahrain. I can therefore claim having grown up in a supply house environment. I spent countless hours as a kid observing multitudes of goods, the bad and the ugly of warehouse working and management. I am probably the only person you’ve ever met who has vacuumed warehouse shelves. This task given to me by, one my father and two by various employees at the very, very, very large depot at BAPCO which engulfed not only the articles required in the offshore industry, and the oil refinery at Sitra for BAPCO but also covering many private areas of the private and military sections on the island of Bahrain. Everything (well nearly everything) back then was funnelled through BAPCO into the island. I ventured into many other line of employment, but all the various professions I undertook, be it as a Cartographer, Commercial Diving, Ocean and Underwater Engineering section or the mobile GSM construction section I always had some connection to a warehouse and/or store environments and naturally logistics and therefore decided to write an article about The Warehouses. The erratic demands of customers make maintaining a warehouse a never-ending battle, but here are a few tips I’ve found useful over the years: When I see a warehouse/stock-room my first questions I ask myself is “What does this warehouse say about the dealership and or the company? Actually, when I visit a restaurant, my first port of call is the bathroom (WC) and I also ask a similar question “What does the bathroom say about the cleanliness and operation of the place? So here are my tips for a warehouse:- CLEAN THE PLACE It is amazing what you’ll find in the warehouse when you just clean it on a weekly basis. Mystery inventory such as: returned goods, damaged goods and special buyouts won’t have any place to hide. Beyond the ability to move more quickly in the facility, your team will begin to develop a greater sense of pride in their workplace. Remember, this is the place where all your cash is stored. You want a team that protects your cash from the outside threats of salespeople, truck drivers, and manufacturer reps. GIVE PERSONNEL AN IDENTITY Your warehouse employees work with your cash all day long. Make shirts for them that say "Vault Security Team" or "Vault Management Team" or something similar that signifies the importance of what they do. This does a couple of things. First, it reminds them that inventory has value. Second, it helps identify those people who belong in the warehouse. dodie ste®eo p®odu©tion ™ Page 1 of 9