The WOW! Awards Winners 2014 | Page 25

Stevenage Leisure Ltd manages 17 centres across 9 towns in Bedfordshire and Hertfordshire, with a dedicated team of over a 1,000. Each centre delivers high quality customer service, going the extra mile to be the best and uses imaginative ways to delight their customers.

Richard Allan, Divisional

Operations Manager said

“We try and go the extra

mile; every member of the

team is empowered to do

what it takes to make every

customer experience good. We

value every customer that comes through the door as well as our employees. If there is something we can do to go that little bit further to make the customers happy, we do it!”

With an outstanding number of nominations across all centres, Stevenage Leisure Ltd has demonstrated consistent service to customers. Richard said “We are ecstatic, it is great recognition for the team and everything Stevenage Leisure stands for. We couldn’t be happier”.

An independent panel of judges selected Stevenage Leisure Ltd as their chosen winner. They describe the organisation as “showing trust, respect and a positive culture. Definitely WOW!”

Stevenage Leisure Ltd really do WOW their customers. Congratulations!

"If there

is something we can do to go that little bit further to make the customers happy, we do it!”