Balfour Beatty have been recognised for high levels of engagement amongst their employees as a result of their focus on empowering their teams. The company took home the award for ‘Empowering Your People: Best Organisation’.
Balfour Beatty have a positive attitude to empowering their employees to take ownership of resolving customer enquiries and possibly reducing the likelihood of further incidents. Giving employees the power to change processes within the organisation has made it easier for future customers and the employees themselves.