They gained the tenant’s trust, arranged for him to be re-housed and supported him throughout the move.
At the time of moving, David and Lorraine made sure he was taken away from the negative influences in his life and into a more positive environment. The tenant had asked David and Lorraine to assist him with the refurbishment of his new home.
They helped him build his new
life and ensured he was fully
settled.
Lorraine and David’s manager
said the tenant “was delighted
with his new property and this
new start has helped him to gain
back his dignity and confidence”
An independent panel of judges selected Lorraine and David as their chosen winner. They described them as “truly inspiring, very passionate and showed determination and commitment, going out of their way to change a man’s life”
The persistent compassion and empathy both Lorraine and David displayed was outstanding, they went above and beyond and made sure the end result was a happy one for the customer. Congratulations!
"This new
start has helped him to gain back his dignity..."