The Leadership
Award 2014
These finalists have been chosen because:
• You are the individuals within your organisation who have driven The
WOW! Awards to achieve real business benefits as well as great
customer service.
Our judges are looking for:
• Evidence of the drive and passion of your leadership and how this
engages your staff to always do the best by their customers.
• How you have engaged your peers and senior managers to the
importance of customer service excellence in your organisation.
• As a result of your leadership initiative, how has the performance of
your organisation changed?
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The Finalists are........