The World of Hospitality Issue 64 2025 | Page 80

BATHROOMS

Hygiene That Is Better for Business- TORK-

Maintaining cleanliness in hospitality settings is essential for guest satisfaction and encouraging repeat visits. A clean, comfortable environment also protects a venue’ s reputation. Tork, the global leading brand in professional hygiene, provides solutions that benefit both businesses and their guests.
Hygiene That is Better For Business Washrooms are the busiest part of any hospitality setting. Guests will almost always use a washroom as part of the visit, so it forms an important part of the overall guest experience. To meet customer standards, it is the establishment manager’ s responsibility to ensure staff have access to tools to keep them clean. Hand towels and soaps need to be refilled constantly to ensure guests are able to wash and dry their hands, but in larger establishments, with multiple washrooms, this can become a time-consuming task. It is therefore no surprise that 71 % of cleaners 1 wish their systems were easier to re-fill.
Tork products and services help cleaners manage washrooms more efficiently, freeing up time to clean other areas and reducing complaints. The Tork Xpress ® multifold hand towel system comes with compressed refills that hold up to 50 % more towels 2, meaning the dispensers can serve twice the number of guests before refilling.
Another consideration for hospitality settings is providing a positive and comfortable washroom experience for users, regardless of their health conditions, physical capabilities, stage of life or hygiene concerns.
Ensuring all guests feel comfortable using your facilities isn’ t just an ethical initiative, it has real business ramifications. According to the new research from Tork, 73 % of respondents said they wouldn’ t return to a facility with poor washroom facilities with 38 % avoiding eating and drinking because they feel unsafe. This presents a challenge to businesses that need to adapt to accommodate everyone’ s needs. Tork has recently received the world’ s first certification for meeting Design for All standard 3 for their dispenser development process. This process considers diverse user needs to encourage and promote accessibility of products and services by as many people as possible.
Issues such as offering inclusive hygiene in your washrooms may not be the first thing that comes to mind when purchasing hygiene products, but they are important to your staff, customers and to wider stakeholders. Tork is here to help you navigate such requirements, offering to support you every step of the way.
1
Problem detection study conducted in US, UK, Mexico and China, 2020
2
Compared to equivalent Tork standard folded towel
3
Standard EN17161.
Learn more about Tork here: www. tork. co. uk
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