The World of Hospitality Issue 62 2025 | Page 86

TECHNOLOGY

Deter Dine & Dash - CARDSSAFE -

Make sure customers don ’ t make off with payment . Hold their bank cards securely while they run a tab with CardsSafe .
In 2018 , a Barclaycard study found that 1 in 20 customers walked out without paying their food or drink tab , and in the current climate , things need to be looking better . The hospitality industry has been plagued with dine-and-dash since the cost-of-living crisis and the pinch on everyone ’ s wallet . A few bad apples leaving a bar , pub or restaurant without paying can cost the venue hundreds , if not thousands of pounds every year .
The UK hospitality industry faces many challenges , with high energy costs and a staffing shortage . Bar , restaurant , and pub managers shouldn ’ t worry about dine-and-dash , too . The good news is that CardsSafe is a genuine deterrent for walkouts because cards are securely stored in their units . Too many dineand-dash cases are being reported , but a simple , affordable solution exists .
CardsSafe is a proven and genuine deterrent for walkouts and chargebacks . It helps staff upsell and increases trust between the venue and customers . This is why over 5000 brands utilise the system , including Young ’ s pubs , Hilton Hotels , Lord ’ s Cricket Ground , and many independent restaurants and bars .
Trond Rornes , Director of CardsSafe Ltd ., told us . “ We ’ ve experienced a significant increase in enquiries relating to dine-and-dash . Most recently , a chain restaurant business with 43 venues took on our CardsSafe system because of far too many cases of customers making off without payment . We offer a solution to a national problem .”
The wireless CardsSafe units can sit discreetly behind the bar and work alongside existing POS . In addition , the system does not capture data , so it never breaches GDPR . The tab-keeping system is straightforward to use , so it requires minimal training and helps venues and customers to ensure secure tab-keeping .
At just £ 9.95 * + VAT per unit per month rental , CardsSafe really pays for itself .
x1 £ 120 dine & dash = CardsSafe unit rental cost for 1 year
CardsSafe is cost-effective – it pays for itself – just one £ 120 walkout or a chargeback is the cost of one unit with ten draws per year . In addition , each hire comes with customer service troubleshooting , free replacement keys , and additional units that can be added at any time .
Deborah Steel , the Director of the Deers Hut in Liphook , Hampshire , has used CardsSafe for over ten years inside and in the sizeable and hugely popular outdoor facilities . She said , “ The CardsSafe system is great for servicing customers who enjoy our outside areas .”
The question is , can you afford not to have CardsSafe as a part of your business ?
* Plus , new customers have a sign-up fee of £ 39.95 and £ 9.50 P & P ( plus VAT ).
For more information , please visit www . cardssafe . com Or contact the sales team on 0845 500 1040
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