The World of Hospitality Issue 52 2023 | Page 16

GUEST SUPPLIES & AMENITIES

GAIA Skincare Launches Online Training Platform

- GAIA SKINCARE -
The award-winning spa and skincare brand , GAIA Skincare , are proud to launch their new online training platform to spa partners across the UK & Ireland . The digital platform will reduce spa training costs by up to 80 % and allows training to be more flexible for spa therapists .
Having launched in March , GAIA are pleased to offer current and new spa partners an online training system , complementing their in-person training for GAIA skincare treatments . New Spa partners will now receive an intense three-day ‘ Essentials Training ’ with one of GAIA ’ s experience Spa Trainers , learning key brand knowledge , the customer journey and consultation , along with three of GAIA ’ s core facial and body treatments , including their ever-popular Bespoke Massage .
This will be followed by ‘ Online Essentials Training ’ with theory and in-depth training videos for GAIA ’ s Salt & Oil Scrub , Indian Head Massage and Mud Cocoon . Each spa therapist will have their own account , giving them the ability to login and complete the training materials and online assessment in their own time . Once all essentials training is completed , Spa Partners will be able to offer a total of 15 different spa treatments , including the three new ‘ GAIA Journeys ’ combing holistic therapeutic techniques .
Once completed , Spa Partners are able to complete the ‘ Advance Training ’ of selected spa treatments and rituals , including the GAIA Poultice massage , Total Holistic Ritual and Mother GAIA Ritual , a spa experience developed specifically for mothers-to-be .
One of GAIA ’ s current Spa Partner , Whisteria Beautique has already trialled the new digital training platform “ The online theory training was brilliant , we could do it in our own time , make notes and we certainly learnt a lot . We also went back over it before the final day to re-test our knowledge and we all passed . I think this shows the attention which is given by the trainer .” comments Holly Findlay , owner and Spa Therapist .
The online training offers many benefits to new spa partners , allowing therapists to learn at their own pace and when it ’ s most convenient for them , giving 24 / 7 access to training material , so spa therapists can refresh their knowledge when needed . Opting for a combination of in-person and digital training will also save new Spa Partners up to 80 %, by eliminating the need to close the spa for an extended period of time , without needing to block full columns of spa therapists for the flexible digital training and also , and only having the GAIA Spa Partner on location for three days .
For more information about GAIA Skincare and becoming a GAIA Spa partner , visit www . gaiaskincare . com
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