The World of Hospitality Issue 41 2021 - Page 22


AI Becomes Reality For Hospitality Its Lolly Launches Lolly Snapserve

Vision-based , cashierless checkout serves up seamless style and speedy transactions
It ’ s Lolly , the digital EPOS and commerce specialist , is proud to debut Lolly Snapserve – its cashierless , fully-automated checkout solution . The vision-based , automated system creates a swift and completely contactless walk-through experience for the customer and is a highly efficient new use of AI technology in the UK hospitality sector .
Perfect for the large corporate canteen or a busy grab-and-go hospitality environment , Lolly Snapserve is designed to eliminate queues and improve efficiency . Time per transaction can be reduced to just three seconds . Customers simply place their tray under the vision-based kiosk , which uploads a photo to the Snapserve system . To pay , the customer scans the unique QR code on their Lolly app to identify themselves , and checks out . The customer ’ s order confirmation and receipt will be sent through within a few minutes of their check-out showing a list of items purchased and a digital receipt that they can review in the app .
By removing the touchscreen and human contact elements at the checkout , Lolly Snapserve helps support social distancing , and other Covid-19 safety protocols .
Any canteen can get started with 100 % accuracy from day one , without change to business processes , or training . The kiosk is simple to manage , with packaged and standard items requiring just a single photo to be uploaded to the system . Fresh daily dishes , or new / special menu items take just a moment to upload via a mobile phone image .
Security features are inbuilt to the checkout , providing the hospitality provider with peace of mind . If a guest leaves without successfully authorising payment , the kiosk displays a warning and flashes a red light .
Peter Moore , CEO of It ’ s Lolly : “ We are very excited to be launching Lolly Snapserve to market and using AI to improve efficiency for both providers and customers . Hospitality providers now have the opportunity to utilise this advanced technology and offer next level seamless service . Lolly Snapserve is part of Lolly ’ s integrated product range , thus creating a fully closed-loop ordering and payment environment .
“ From a commercial point of view , Lolly Snapserve makes real business sense . This is not technology for technology ’ s sake . Snapserve uses computer vision and AI to speed up transactions , reduce queuing times ( which aids social distancing ) and improve hygiene , as touch screens and human contact are removed from the checkout process .
“ Snapserve is the next stage of Lolly ’ s evolution as we continue to work with clients to take technology and the customer experience to the next level .”
WEBSITE : www . itslolly . com