The World of Hospitality Issue 35 2019 | Page 62

“We are at Hotel 360 at the Excel London,
19 & 20 September 2019. Please visit us on
Stand 500. We look forward to meeting you.”
App for Hotels helps improve Customer Service
Hotel staff have more time to engage with guests
App for Hotels helps improve guest experience, not only for “staying” guests but
visitors to the hotel. With our App you order and pay for drinks, sandwiches etc from
your seat in the lounge or even outside by the pool, or anywhere in the hotel.
Hotel guests can not only order food and drink brought to their room, but book a table
in the restaurant, even pre-order their meal, book other hotel services and have
information about local doctors, chemists, ATM’s and Things to Do.
Hotel Revenue Streams
Hotels should expect each advert to earn at least £100 per week. Ten adverts would
provide additional hotel revenue of £4,000+ per month; hotels keep all the revenue. In
larger towns, adverts could be charged at £500 per week (£20,000+ per month).
In addition, we share the income from Affiliates and the Luxury Shop.
Income Luxury Shop: 10 order per week at Average Order Value £185, commission
just 20% (split 10% each), provides an income of £800, per month; in tourist areas
orders could hit 10 a day and an income of £5,600 per month.
Affiliate Module. Enterprise Rent-A-Car © pays commission on each car rental.
The Banqueting App will increase the hotel revenue.
Hotels should earn £4,000 + £5,600 + Affiliate income + increased banqueting sales
Additional Monthly Hotel Revenue £10,000 to £20,000+